Refund policy

If your order isn’t quite right, you can choose to opt for a refund or an exchange. 

You have 14 days from when your order is delivered to log your return.  Please note that return postage is not covered unless the item is faulty. (if so, we will cover up to £4.99 in postage costs)  

If you have a faulty item please contact us on the below email to assist you. 

Info@pennbury.com

If you would like to return a non faulty item, please return it with its original packaging and tags to the address below. 

COA Pennbury

124 Ross Walk,

Leicester

LE4 5HA